Network Engineer/Administrator
Company Overview
Innovative Solutions is the leading Information Technology (IT) solutions provider in Western and Upstate New York. We are headquartered in Rochester, NY. Our services include; systems Analysis/Design, Software Development, Systems Integration, Application Implementation, Business/IT Consulting, IT Project Management, Internet Marketing, Website Development and Web Content Management.
Overview
Location: Rochester, NY
Innovative Solutions currently has a challenging position available for a Network Engineer/Administrator to provide support, design and implementation of current and future customer networks. The position entails managing administrative duties, communication with team members, business clients, and customers on a daily basis.
If you are technology focused, outgoing, well organized, love challenges and have superb communications skills, Innovative Solutions is the place for you.
Required Technical Experience:
- 4-year degree in IT, MIS, Applied Networking and Systems Administration or equivalent
- Minimum 5 years network support (post college)
- Working knowledge of Internet, WAN and LAN, DNS, E-Mail, PC’s, Servers, Hardware, Software, VPN, Switching, Routing, Firewalls, Wireless, Backup and Disaster Recovery
- Technical certifications a plus (Microsoft, Cisco, Comptia)
Personal Attributes:
- Customer service oriented
- Team player
- Self-motivated
- Proactive
- Problem solver
- Solution minded
- Ambitious
- Detail oriented
- Excellent over communicator
- World class follow through
- Professional
If you do not meet the above attributes please do not apply for this position.
Job Responsibilities
- Network Design and Management
- Performs analysis of network needs, recommends computer systems that best meets customer requirements, and contributes to design of network architecture, integration and installation
- Evaluates local and wide area network hardware and software requirements and capabilities and makes recommendations.
- Oversees, prepares, and maintains documentation of network configurations and cabling layouts.
- Designs and implements local and wide area networking solutions
- Understands the basics of e-mail, remote access, backup and disaster recovery
- Coordinates installation of hardware and software
- Coordinates activities of various vendors affecting customer networks
- Customer Focus
- Provides support to and trains users in local area network administration and usage.
- Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about programs
- Installs and test programs at client site and monitors performance of programs after implementation.
- Identifying and Meeting Client Needs
- Advises client on alternate methods of solving need or problem, or recommends specific solution.
- Analyzes customer's needs and recommends computer system that best meets customer's requirements.
- Administration and Management
- Visits customers and guides the Innovative Account Manager or Technical Representative in best serving the customer
- Stays abreast of new technologies and works with management to make technical decisions affecting the company
- Acts as the “go to” person for technical staff and customers
- Plans and develops policies and procedures for carrying out computer operations
- Trains other employees in both technical and non-technical areas
- Assists management in choosing training and growth paths for employees
- Provides support to employees having difficulty communicating with management or each other.
- Effective Communication
- Emphasizes features such as flexibility, cost, capacity, and economy of operation
- Writes and maintains technical documentation and specifications
- Writes documentation or reviews documentation, written by others, that describes installations and operating procedures.
- Training end users or technical support staff
Benefit to You
Join Innovative Solutions. Our custom IT solutions for local small to mid-sized businesses offer employees many learning opportunities and a constant change of environment. Innovative Solutions boasts employee retention over 90%. Job seekers have access to great opportunities with competitive compensation. Innovative Solutions offers comprehensive benefits that include medical, dental, optical, and optional 401k. Launch or rejuvenate your career today with Innovative Solutions. We are an equal opportunity employer.
